clearlynot.com

Yesterday at the office I had a call from somebody who wants to be our customer, I phrase it like that because we've dealt with him in the past and it's a pain in the ass that we could do without.  We've all got bad customers but this guy is rude, abusive to his staff, and crap at paying his bills - what else could you ask for?

So I'm stuck; if we service him this one time then what happens the next time?